Key Account Manager - Remote

Overview

As a Key Account Manager at Genetec, you will be at the forefront of managing customer relationships and ensuring their technology needs are met. You will be encouraged to share ideas and grow within your role in a supportive and inclusive environment.

In Short

• Develop a deep understanding of the customer's risk landscape.
• Streamline commercial and support delivery processes.
• Align Genetec's solutions with customer's operational goals.
• Facilitate technology adoption and process adaptation.
• Maintain relationships with key stakeholders.
• Develop and manage account plans in CRM.
• Track and close new opportunities.
• Conduct customer demonstrations and presentations.
• Advocate for customers within Genetec.
• Attend industry trade shows.

Requirements

• Strong technical proficiency and understanding of system administration.
• Experience in the Utility and energy industry.
• Familiarity with NERC/CIP.
• Good grasp of enterprise risk management.
• Ability to collaborate with stakeholders.
• Broad experience in business operations.
• Certifications on Genetec products.
• Ability to travel 60%+

Benefits

• Attractive compensation package with 401K match.
• Training Tuition Reimbursement Program.
• Work-life balance with a flexible working schedule.