Interventional Psychiatry Practice Operations Partner - Remote

Overview

As a Practice Operations Partner at Osmind, you will play a crucial role in optimizing practice workflows and ensuring the effective use of EHR and RCM services in psychiatry practices.

In Short

• Serve as the primary operational liaison for clinicians.
• Assist in understanding and optimizing workflows with EHR and RCM tools.
• Identify and troubleshoot practice operational challenges.
• Collaborate with cross-functional teams to resolve issues.
• Deliver training sessions focused on operational excellence.
• Manage client relationships to drive product adoption and satisfaction.
• Partner with practices on expansion opportunities.
• Gather customer feedback for product enhancement.
• Track improvements in practice performance metrics.
• Operate autonomously while managing time effectively.

Requirements

• 3-5 years of experience in healthcare practice operations.
• Experience with RCM processes and EHR systems.
• Proven record in customer success or practice consulting.
• Strong communication skills to convey operational concepts.
• Ability to manage multiple clients or projects simultaneously.
• Proficiency in software platforms for communication and reporting.
• A patient-first mindset focused on improving workflows.

Benefits

• Work with a mission-driven company in mental health.
• Opportunity to contribute to innovative psychiatric care.
• Collaborate with a network of independent practices.
• Engage in continuous learning and professional development.
• Be part of a supportive and dynamic team environment.