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RCM Account Manager - Remote

Posted 2 weeks ago
Sales / Business
Full Time
USA

Overview

The RCM Account Manager at Osmind is responsible for owning the financial performance and billing success of a portfolio of interventional psychiatry clinics, acting as the primary liaison between clinics and internal billing teams.

In Short

  • Serve as the day-to-day RCM liaison for assigned clinics
  • Own client communication regarding billing performance and operational questions
  • Establish trust and strong relationships with clinic stakeholders
  • Monitor and report on KPIs related to revenue performance
  • Identify and escalate issues impacting revenue
  • Lead monthly performance reviews with clients
  • Work with internal teams to suggest improvements to EHR and practice management
  • Drive continuous improvement in internal SOPs

Requirements

  • 5-10 years of experience in RCM or healthcare operations
  • Strong understanding of the full revenue cycle
  • Experience with behavioral health billing
  • Strong data analysis skills and proficiency in relevant systems
  • Excellent communication and organization skills
  • A patient-first mindset
  • Ability to handle multiple clients or projects simultaneously

Benefits

  • Opportunity to work with a network of psychiatry practices
  • Engagement in meaningful work improving patient outcomes
  • Collaboration with innovative teams focused on psychiatric care
Osmind logo

Osmind

Osmind is a San Francisco-based public benefit corporation dedicated to advancing innovative mental health treatments through its premier platform for clinicians and researchers. Recognizing the urgent need to address the global mental health crisis, Osmind focuses on developing solutions tailored for neuropsychiatric clinics, including electronic health record technology that enhances treatment workflows and patient access. The company collaborates with leading institutions, such as Stanford University, to conduct impactful research and set new standards in mental health interventions. Backed by prominent investors, Osmind is committed to fostering a diverse and inclusive environment while driving meaningful change in mental health care.

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