Account Manager - Remote

Overview

The Account Manager is responsible for customer retention and growth, improving profitability through effective account management and strategic planning.

In Short

• Full Time Permanent Role
• Covering East of England with National Travel
• Focus on customer retention and profitability
• Develop and grow major accounts
• Ensure contracts are signed and recorded
• Act as primary interface between the company and customers
• Collaborate with Customer Services for issue resolution
• Conduct site audits for major accounts
• Manage and control account levels effectively
• Support ad hoc projects related to existing customers

Requirements

• Proven track record in account management
• Excellent interpersonal and presentation skills
• Tenacious and resilient with a commitment to customer satisfaction
• Ability to travel
• Strong analytical skills for problem assessment
• Ability to meet tight deadlines
• Strong planning and organizational skills

Benefits

• Competitive salary
• Excellent benefits package
• Opportunity for career development
• Work in a diverse and inclusive environment