Enrollments Specialist - Remote

Overview

The Enrollments Specialist at Osmind plays a crucial role in ensuring that psychiatry practices can efficiently receive electronic payments through the O360 billing platform, acting as the technical expert for payer enrollment processes.

In Short

• Perform electronic EDI payer enrollment tasks for the O360 system.
• Complete enrollment configurations and validate settings.
• Navigate various commercial and government payer portals.
• Communicate with customers to gather necessary documentation.
• Partner with teams to provide enrollment status updates.
• Track enrollment progress and maintain documentation.
• Contribute to process improvements and knowledge base.

Requirements

• Excellent English skills, both written and spoken.
• Ability to work Philippine business hours with US time zone overlap.
• 2+ years of experience in EDI payer enrollments.
• Strong proficiency with athenahealth or similar systems.
• Experience with major payer portals.
• Exceptional attention to detail.
• Strong customer service orientation.
• Problem-solving mindset.

Benefits

• Opportunity to work in a growing company focused on mental health.
• Collaborate with a dedicated team in the healthcare sector.
• Contribute to meaningful advancements in psychiatric care.