Enrollments Specialist - Remote

Overview

This position is posted by Jobgether on behalf of Century Consulting Services. We are currently looking for an Enrollments Specialist in United States.

Join a purpose-driven team committed to empowering individuals on their path to financial freedom. In this role, you’ll act as a key touchpoint for new clients, guiding them through the enrollment process with professionalism and empathy. You’ll manage incoming and outgoing communications, provide support for online tools, and ensure accurate documentation. If you have a strong customer service mindset, excellent organizational skills, and thrive in a fully remote environment, this is your opportunity to make a direct impact in a mission-focused company.

In Short

• Review and process enrollment applications, ensuring accuracy and completeness.
• Assist clients with navigating the online portal, offering support for access and functionality issues.
• Collaborate with clients and internal teams to gather and distribute necessary documents.
• Make outbound welcome calls and handle inbound client inquiries via phone and email.
• Maintain accurate records of enrollment documentation and correspondence.
• Identify and resolve application issues or discrepancies swiftly and professionally.

Requirements

• Strong customer service mindset.
• Excellent organizational skills.
• Ability to thrive in a fully remote environment.
• Proficient in managing communications.

Benefits

• Opportunity to make a direct impact in a mission-focused company.