Enrollment Specialist - Remote

Overview

An overview paragraph about the job

In Short

• Engage with potential patients through outbound calls to promote and enroll them in services.
• Provide detailed information about services and address inquiries effectively.
• Maintain accurate enrollment records and collaborate to improve processes.
• Achieve and exceed monthly enrollment targets and performance metrics.
• Utilize CRM software to document patient interactions.
• Work in a remote environment with reliable internet access.
• Participate in training sessions and team meetings.
• Maintain a patient-focused approach to enhance the enrollment experience.
• Ensure compliance with regulatory requirements during the enrollment process.
• Collaborate with team members to share best practices.

Requirements

• Proficient with Electronic Medical Record (EMR) systems.
• Outstanding communication skills, both written and verbal.
• Excellent organizational and customer service skills.
• Ability to work independently in a remote environment.
• 2+ years of work experience in eye care or related field preferred.
• 1+ years of sales experience required.

Benefits

• Medical, Dental and Vision coverage.
• Paid time off.
• Parental leave.
• Dynamic, inclusive, and supportive remote work environment.
• Performance incentives and growth opportunities.