Director of Remote Vision Monitoring (RVM)

Overview

The Director of Remote Vision Monitoring (RVM) is responsible for the strategic direction and performance of the RVM program, working in a 100% remote environment.

In Short

• Owns strategic direction for RVM program.
• Sets 3, 6, and 12-month operational goals.
• Coordinates product and data needs across the program.
• Leads a team of RVM Team Leads.
• Implements scaling strategies for program growth.
• Partners with Customer Success and Growth for implementation processes.
• Drives efficiency improvements and monitors program outcomes.
• Ensures compliance with HIPAA and data security policies.
• Manages vendor relationships to support operational needs.
• Participates in onboarding and client expansion efforts.

Requirements

• Bachelor's degree in business or related field.
• 5+ years of operations or program leadership experience.
• Experience in scaling programs and managing teams.
• Strong quantitative and data analysis skills.
• Excellent written and verbal communication skills.
• Familiarity with healthcare billing and claims workflows.

Benefits

• Comprehensive benefits package.
• Opportunities for professional development.
• Work in a forward-thinking team.
• Impact on patient care and engagement.
• Flexible remote work environment.