Enrollment Specialist - Remote

Overview

The Enrollment Specialist plays a crucial role in building trusted relationships with prospective students and guiding them through the enrollment process at Walden University.

In Short

• Fully remote position working Wednesday-Sunday.
• Master the enrollment process, including financial aid.
• Communicate value propositions to prospective students.
• Utilize problem-solving skills to ensure a positive student experience.
• Guide students through the enrollment process for various programs.
• Maintain accurate student information and observe confidentiality.
• Build positive relationships to support program persistence.
• Participate in training sessions to enhance enrollment skills.
• Comply with all policies and standards.

Requirements

• Bachelor's Degree required.
• 1+ years of customer service or relationship building experience.
• 1+ years of admissions experience preferred.
• Working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Self-motivated and able to work effectively in a team.
• Ability to manage multiple tasks efficiently.
• Consultative skills and adaptability in a fast-paced environment.
• Must maintain confidentiality of student data.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401k Retirement Program with 6% employer match.
• 15 Days of Paid Vacation each year.
• 12 Paid Holidays plus 2 floating holidays.