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Technical Software Implementation Specialist - Meter Data Management - Remote

Posted 3 days ago
Software Development
Full Time
USA

Overview

Are you a technically-minded professional who enjoys solving integration challenges and working directly with customers? NISC is seeking a Technical Software Implementation Specialist to join our Professional Services Division. This role focuses on implementing the NISC Meter Data Management System (MDMS) and integrating utility-specific Automated Metering Infrastructure (AMI) with NISC’s Billing platform.

We’re looking for someone with strong SQL and relational database skills, a solid grasp of project management, and an analytical mindset—someone who enjoys configuring systems, solving data flow challenges, and collaborating with customers to deliver Smart Grid solutions. At NISC, we value innovation, integrity, and collaboration. You’ll be part of a team that thrives on solving real-world challenges and supporting each other’s growth.

In Short

  • Lead the setup, configuration, and testing of third-party Advanced Metering Infrastructure (AMI) systems.
  • Collaborate with vendors and internal teams to validate data flows and system interoperability.
  • Define project scope, deliverables, and timelines in collaboration with utility clients.
  • Facilitate regular status updates and milestone reviews.
  • Lead the setup and execution of the Validation, Estimation, and Editing (VEE) process.
  • Perform detailed mapping and analysis of meter reading data.
  • Present application usage strategies and industry best practices to utility clients.
  • Provide ongoing application support and troubleshooting.
  • Participate in after-hours support rotation.
  • Uphold NISC’s Statement of Shared Values.

Requirements

  • 2–5 years of experience in software implementation or enterprise system configuration.
  • Strong proficiency in SQL and relational database concepts.
  • Experience with legacy technology stacks (JavaScript, PHP).
  • Experience with data mapping, system integration, and workflow configuration.
  • Familiarity with utility systems (MDMS, AMI, CC&B) is a plus.
  • Basic understanding of project management principles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer engagement abilities.
  • Ability to manage multiple short-term projects in a fast-paced environment.
  • Occasional travel may be required.

Benefits

  • Medical, Dental and Vision Insurance.
  • Health Savings Account (HSA) with $100 monthly contributions from NISC.
  • Dependent Care Flexible Spending Account (FSA) thru Paylocity.
  • Fully covered life insurance up to x3 annual base salary.
  • Fully covered short- and long-term disability.
  • 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
  • PTO accrual levels dependent on years of service, 120 Life Leave Event hours, 9 paid holidays and an annual holiday week.
  • $2,500 Interest-FREE technology loan program.
  • $25,000 employee educational assistance program.
  • Employee Assistance Program; assisting employees and dependents with virtually any life event.

NISC

NISC

NISC is a leading provider of technology solutions for the telecommunications industry, dedicated to delivering exceptional customer service and support. The company focuses on enhancing the user experience for its members and customers through its applications, ensuring they receive the assistance they need to effectively utilize NISC's products. With a commitment to fostering a supportive team environment, NISC offers opportunities for professional growth and engagement, making it a recognized best workplace.

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