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Technical Implementation Specialist - Remote

Posted 1 week ago
Software Development
Full Time
CA

Overview

As a Technical Implementation Specialist at PocketHealth, you will play a vital role in deploying and integrating imaging solutions that improve healthcare experiences for patients and providers across North America.

In Short

  • Lead technical implementation and configuration of imaging solutions.
  • Diagnose and resolve complex imaging workflow issues.
  • Collaborate with engineering, product, and support teams.
  • Provide tier 2/3 support for imaging-related issues.
  • Monitor and optimize customer environments.
  • Develop and maintain technical documentation and guides.
  • Act as a trusted advisor on imaging interoperability and data security.
  • Participate in customer calls and project meetings.

Requirements

  • 3+ years in a technical engineering or support role in medical imaging or healthcare IT.
  • Deep knowledge of DICOM, HL7, and imaging informatics standards.
  • Experience with radiology workflows and PACS troubleshooting.
  • Familiarity with healthcare data privacy regulations.
  • Strong analytical and communication skills.

Benefits

  • Impactful work improving healthcare experiences.
  • Opportunity to collaborate with clinical and IT stakeholders.
  • Engagement with a patient-centric platform.
  • Work with a passionate team dedicated to healthcare innovation.
Pockethealth logo

Pockethealth

PocketHealth is a patient-centric platform dedicated to transforming the healthcare experience by enabling hospitals and clinics across North America to share imaging records digitally with patients in a secure and instant manner. With a mission to empower over a million patients, PocketHealth places patients at the center of the record release process, ensuring that data moves ethically and securely throughout their care journey. The company has developed a unified image management solution that serves over 600 healthcare facilities, facilitating not only image sharing but also collaboration between hospitals and physicians. PocketHealth is committed to continuous growth and innovation, seeking passionate individuals to help enhance the healthcare experience for millions.

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