Territory Business Manager - CT/RI - Remote

Overview

The Territory Business Manager (TBM) at NeoGenomics is responsible for managing customer accounts in Connecticut and Rhode Island, focusing on sales and customer satisfaction while promoting the company's full portfolio of clinical services.

In Short

• Achieves annual sales goals through efficient management of customer needs.
• Primary account owner of Tier A, B, C accounts.
• Engages with Key Account Managers to target and support Tier A accounts.
• Owns the entire sales process for assigned accounts.
• Works with Oncology Sales Specialists and Client Success Specialists to increase account value.
• Develops and maintains relationships with key decision makers.
• Identifies and pursues new business opportunities within existing accounts.
• Collaborates with marketing and product teams for account growth strategies.
• Stays updated on industry trends and competitive landscape.
• Ensures customer satisfaction and retention through proactive communication.

Requirements

• Bachelor’s degree in life sciences or business-related field required (MBA preferred).
• 5+ years of direct sales experience in a clinical and/or laboratory market environment preferred.
• Strong closing skills with prior attendance at formal sales training courses a plus.
• Strong interpersonal and influencing skills at all levels of the organization.
• Demonstrated record of achievement in a prior sales position preferred.
• Proven oral, written, telephone, and presentation skills.
• Knowledge of clinical and/or laboratory market environment and products.
• Ability to learn and retain product-specific information.
• Proficient with MS Office programs.
• Valid driver’s license for state of residence required.

Benefits

• Competitive benefits with HMO and PPO options.
• 401k match and Employee Stock Purchase Program.
• Tuition reimbursement and leadership development.
• 16 days of paid time off plus holidays.
• Wellness courses and employee resource groups.