Key Account Manager - Remote

Overview

The Key Account Manager will be responsible for managing and growing a portfolio of high-value clients, helping them achieve their business goals and maximize the value of Jobber's solutions.

In Short

• Manage a portfolio of existing high-value clients.
• Focus on increasing Gross Payment Volume (GPV).
• Conduct regular business reviews and strategic planning sessions.
• Collaborate with other departments to ensure a seamless customer experience.
• Provide feedback to the product team based on customer needs.
• Develop best practices for the Key Account Management department.
• Mentor and coach other team members.
• Demonstrated success in account management or sales.
• Excellent communication and negotiation skills.
• Proficiency with the challenger sales methodology.

Requirements

• Experience in account management, customer success, or sales in a B2B software environment.
• Proven track record of exceeding revenue targets.
• Strong analytical and problem-solving skills.
• Client-focused consultative mindset.
• Familiarity with Jobber's products and services.
• Experience in the home services industry is a plus.

Benefits

• Base salary of $60,000 with uncapped commission potential.
• Equity rewards and health benefits.
• Retirement savings matching.
• Career development programs and coaching.
• Support for personal breaks and parental leave top-ups.