Account Manager - Post-Sales Enterprise - Remote

Overview

The Account Manager will own commercial responsibility for a customer portfolio, focusing on renewal and expansion, and will help establish Highspot as a leader in SaaS.

In Short

• Manage a portfolio of customers with a focus on retention and growth.
• Achieve revenue retention and expansion quotas.
• Build relationships and navigate complex customer organizations.
• Collaborate with Customer Success Management and other teams.
• Identify and translate business value for customers.
• Surpass targets for retention and expansion.
• Thrive in a performance-driven environment.
• Utilize experience with Sales and Marketing professionals.
• Drive commercial outcomes for the account.
• Empower customers to realize Highspot's value.

Requirements

• Experience in Account Management or related fields.
• Strong business acumen.
• Ability to build and maintain customer relationships.
• Excellent communication skills.
• Experience in SaaS environments preferred.
• Ability to work collaboratively with internal teams.
• Results-oriented mindset.
• Understanding of sales enablement concepts.
• Ability to navigate complex organizational structures.
• Proven track record of meeting or exceeding targets.

Benefits

• Equitable workspace culture.
• Opportunities for professional growth.
• Collaborative team environment.
• Focus on employee well-being and belonging.
• Access to training and development resources.
• Competitive compensation package.
• Flexible work arrangements.
• Engagement in meaningful work.
• Supportive leadership.
• Innovative company mission.