Senior Employee Relations Business Partner - Remote

Overview

As a Senior Employee Relations Business Partner at Headway, you will play a critical role in strengthening organizational health, mitigating risk, and reinforcing our values through fair, consistent, and compassionate practices.

In Short

• Lead employee relations and accommodations processes with discretion and sound judgment.
• Partner closely with HRBPs, Legal, and business leaders.
• Support managers through performance documentation and difficult conversations.
• Create and improve scalable systems for documentation and processes.
• Use data to identify trends and drive proactive solutions.
• Model Headway’s cultural principles in every interaction.
• Navigate ambiguity with clarity and empathy.
• Ensure timely, fair, and Headway-aligned outcomes in complex ER matters.
• Act as the central point of contact for accommodations processes.
• Build manager capability and continuously improve systems.

Requirements

• 10+ years of experience in Employee Relations, HR, or employment law-focused roles.
• Skilled in handling complex ER matters with discretion and fairness.
• Understand legal and human dimensions of workplace issues.
• Systems thinker who builds scalable processes.
• Emotionally intelligent and values-driven.
• Operate with high ownership and follow-through.
• Communicate clearly and compassionately.
• Care deeply about fairness and inclusion.

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development