Account Director - Strategic CRO Accounts - Remote

Overview

As an Account Director of Strategic Accounts at H1, you will own and grow a portfolio of critical Contract Research Organization (CRO) customer relationships while also acquiring new CRO customers to expand H1’s market presence.

In Short

• Own and grow a portfolio of strategic accounts.
• Act as a trusted advisor to senior stakeholders.
• Ensure retention and address customer health risks.
• Develop multi-year account strategies for expansion.
• Identify and acquire new CRO customers.
• Collaborate with internal teams for customer success.
• Forecast quarterly revenue accurately.
• Maintain CRM hygiene for all account activities.
• Become a subject-matter expert in H1’s offerings.
• Travel to customers approximately 20% of the time.

Requirements

• 8+ years of experience in enterprise account management.
• Proven success managing a multi-million-dollar portfolio.
• Strong executive presence and trust-building skills.
• Experience in complex deal negotiation.
• Strategic thinker in a fast-paced environment.
• Experience with value-based selling.
• Comfortable with travel for customer engagements.

Benefits

• Compensation of $130,000 to $160,000 per year.
• Variable commission based on performance.
• Stock options included.
• Opportunity to work in a mission-driven organization.
• Engage with senior stakeholders in healthcare.
• Be part of a team focused on health equity.