Strategic Accounts Director - Remote

Overview

The Strategic Accounts Director will be responsible for retaining and upselling some of Garner’s largest employer clients, ensuring they have an excellent experience and achieve expected results.

In Short

• Own the process to retain and upsell employer clients.
• Collaborate with account managers for client satisfaction.
• Become a trusted partner for clients on plan design.
• Resolve strategic problems for clients.
• Establish and manage strategic broker and client relationships.
• Monitor client health and execute strategic plans.
• Collaborate with teams to deliver customized reports.
• Drive improved net revenue retention and KPIs.

Requirements

• Deep knowledge of health plan design and benefits.
• 7+ years in account management or sales in employee benefits.
• Focus on retention and growth of business.
• Proven results in achieving retention and upsell targets.
• Self-starter in a fast-paced environment.
• Excellent communication and presentation skills.
• Problem solver in ambiguous situations.
• Ability to travel up to 25% of the time.
• Desire to improve the healthcare system.

Benefits

• Base salary range of $158,000 - $195,000.
• Commission eligible.
• Participation in equity incentive plans.
• Flexible PTO.
• Medical/Dental/Vision plan options.
• 401(k) plan.
• Teladoc Health services.