Strategic Accounts Director - Remote

Overview

The Strategic Accounts Director will be responsible for retaining and upselling some of Garner’s largest employer clients, collaborating with account managers to ensure excellent client experiences and driving improved Net Revenue Retention.

In Short

• Own the process to retain and upsell large employer clients
• Collaborate with account managers for client satisfaction
• Become a trusted partner on plan design and performance
• Resolve strategic problems for clients
• Manage strategic broker and client relationships
• Monitor client health and execute strategic plans
• Collaborate with product and data teams for customized reports
• Drive improved net revenue retention
• Ability to travel up to 25%

Requirements

• Deep health plan design and benefits knowledge
• 7+ years in account management or sales in employee benefits
• Commercial focus on retention and growth
• Proven results in achieving retention and upsell targets
• Self-starter in a fast-paced startup environment
• Excellent communication and presentation skills
• Problem solver in ambiguous situations
• Strong communicator
• Desire to improve the healthcare system

Benefits

• Competitive salary
• Commission eligible
• Equity incentive participation
• Comprehensive benefits plans