Director, Strategic Accounts - Remote

Overview

As a Director, Strategic Accounts, you will play a pivotal role in driving the commercial strategy for client renewals and growth, ensuring clients achieve their desired outcomes while meeting commercial targets.

In Short

• Manage day-to-day client relationships with top brands across various industries.
• Develop and execute strategic plans for account renewals and upsells.
• Implement customer engagement strategies and identify opportunities for growth.
• Analyze client needs and market trends for upselling and cross-selling.
• Maintain a deep understanding of client businesses as the commercial point of contact.
• Lead client conversations aligning insights solutions with business needs.
• Achieve individual renewal and growth targets contributing to company revenue goals.
• Conduct precise forecasting and provide updates on pipeline progress.
• Gather and analyze client feedback for product development.
• Travel to key clients for workshops and networking.

Requirements

• Bachelor’s Degree or equivalent.
• 7+ years of experience in direct client management, ideally in B2B SaaS.
• Strong sales and renewal pipeline management skills.
• Excellent written and verbal communication skills.
• Understanding of brand strategy and consumer insights.
• Strong project management skills.
• Ability to mentor team members.
• Excellent interpersonal skills and empathy for clients.
• Experience building customer relationships at a senior level.
• Ability to thrive in a cross-functional environment.

Benefits

• Generous health, dental, and vision benefits.
• Collaborative work environment with exposure to executives.
• Opportunity to make an immediate impact in a fast-growing company.
• Target base compensation of $130,000 - $150,000/year.