Account Director, Strategic Medical Affairs & Clinical Accounts - Remote

Overview

As an Account Director at H1, you will be pivotal in managing and growing critical customer relationships, aligning their business objectives with H1’s solutions to drive measurable value.

In Short

• Own and grow a portfolio of H1’s critical customer relationships.
• Serve as a trusted advisor to senior stakeholders, including C-suite executives.
• Ensure account retention through proactive engagement and risk management.
• Develop multi-year account strategies for cross-sell and upsell opportunities.
• Identify new business opportunities within existing accounts.
• Understand customer initiatives and industry trends to anticipate needs.
• Partner with internal teams to negotiate complex agreements.
• Provide feedback to influence product roadmap and marketing strategies.
• Accurately forecast quarterly revenue and maintain CRM hygiene.
• Become a subject-matter expert in H1’s products and services.

Requirements

• 8+ years of experience in enterprise account management.
• Success managing a multi-million-dollar portfolio.
• Strong executive presence and ability to influence at the C-level.
• Proven track record of driving expansion ARR.
• Commercial acumen in complex deal negotiation.
• Strategic thinker in a fast-paced environment.
• Experience with value-based selling.
• Willingness to travel to customers 20% of the time.

Benefits

• Competitive salary with performance-based commission.
• Stock options available.
• Opportunity to work in a mission-driven company.
• Collaborative and innovative work environment.
• Access to cutting-edge data and AI technology.