Technical Account Manager - Remote

Overview

As a Technical Account Manager at Gurobi Optimization, you will guide customers in integrating mathematical optimization technology into enterprise-grade software solutions, ensuring efficient utilization and maximizing business value.

In Short

• Engage with potential customers through calls and meetings.
• Collaborate on technical discussions for business opportunities.
• Provide architecture and sizing recommendations.
• Deliver tailored workshops, webinars, and training sessions.
• Assist in constructing compelling business cases for customers.
• Create materials showcasing product functionality and performance.
• Lead internal initiatives to improve processes and tools.
• Act as a subject matter expert within the team.
• Emphasize mutual support and knowledge sharing.

Requirements

• 3-5 years professional experience, including 3 years in optimization systems and data science.
• Master's degree in computer science, engineering, mathematics, or equivalent experience.
• Fluency in English and Mandarin.
• Strong problem-solving attitude and attention to detail.
• High emotional intelligence, self-awareness, and empathy.
• Curiosity and a desire to learn continuously.
• Ability to bridge technical and business roles.
• Comfortable collaborating with international teams.
• Adaptable and willing to travel as needed.
• Motivated to achieve assigned objectives.

Benefits

• 6 months of extensive technical training and peer mentoring.
• Opportunity to work in a collaborative environment.
• Exposure to various optimization applications and industries.
• Work from home in a remote environment.
• Engagement with a global team.