Technical Account Manager - Remote

Overview

As a Technical Account Manager (TAM) at Gurobi Optimization, you will guide prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions, ensuring efficient utilization and maximizing business value.

In Short

• Engage with current and future customers through calls and meetings.
• Collaborate on technical discussions for ongoing business opportunities.
• Provide recommendations on architecture, implementation, and scalability.
• Conduct customized workshops, webinars, and training sessions.
• Assist customers in building solid business cases.
• Create and present materials showcasing product functionality.
• Lead internal initiatives to improve processes and systems.
• Act as a subject matter expert within the team.
• Emphasize mutual support and knowledge sharing within the global team.

Requirements

• 3-5 years of professional experience, including 3 years in optimization systems or data science.
• Master's degree in operations research, computer science, engineering, mathematics, or equivalent experience.
• Strong proficiency in written and spoken English; additional languages are a plus.

Benefits

• Comprehensive training and mentoring for new hires.
• Opportunity to work in a supportive and collaborative environment.
• Flexible remote work arrangements.