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Technical Account Manager - Remote

Posted 9 hours ago
Sales / Business
Full Time
USA
$76,457.50 - $102,800 USD/year

Overview

The Technical Account Manager (TAM) at Samsara acts as a trusted technical advisor, delivering measurable business value and ensuring long-term adoption of the Samsara platform.

In Short

  • Drive customer impact and value realization.
  • Manage a portfolio of accounts independently.
  • Demonstrate deep technical acumen with Samsara's platform.
  • Provide consultative problem-solving and solutioning.
  • Communicate effectively with diverse audiences.
  • Foster collaboration with Sales, Support, and Product teams.
  • Take ownership of customer communications during incidents.
  • Embody Samsara's values and principles.

Requirements

  • 5+ years in a technical, customer-facing role.
  • Bachelor’s degree in a relevant field preferred.
  • Exceptional technical literacy and troubleshooting skills.
  • Strong customer focus and relationship-building skills.
  • Excellent written and verbal communication skills in English.
  • Team player with a collaborative spirit.

Benefits

  • Flexible working model and remote work options.
  • Professional development stipend.
  • Comprehensive health and parental leave plans.
  • Above-market total compensation.
  • Opportunities for rapid career development.
Samsara logo

Samsara

Samsara (NYSE: IOT) is a leading innovator in the Connected Operations™ Cloud, providing a platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. With a focus on enhancing safety, efficiency, and sustainability across critical industries such as agriculture, construction, transportation, and manufacturing, Samsara is at the forefront of digital transformation. The company boasts a diverse range of product solutions, including Video-Based Safety, Vehicle Telematics, and Equipment Monitoring, and is committed to fostering a collaborative and inclusive work environment that values growth and customer success.

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