Technical Account Manager - Remote

Overview

Join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses.

In Short

• Responsible for planning and executing strategies to drive customer adoption of the Wiz platform.
• Provide strategic and hands-on technical guidance to customers.
• Serve as the primary liaison for technical questions and escalations.
• Develop trusted advisor relationships with customer stakeholders.
• Help customers create Success Plans with critical goals and KPIs.
• Identify and address technical issues to ensure customer satisfaction.
• Collaborate with various teams to resolve technical escalations.
• Maintain up-to-date knowledge of the Wiz platform and cloud security threats.
• Assist in identifying opportunities for expanding Wiz usage.
• Program manage account escalations effectively.

Requirements

• 3+ years of experience in technical customer-facing roles.
• Strong understanding of cloud services and security best practices.
• Familiarity with container technologies like Docker and Kubernetes.
• Strong problem-solving skills and ability to drive resolution.
• Proven track record of driving customer success.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or similar field.
• Fluent in Dutch and English.

Benefits

• Work in an innovative and collaborative environment.
• Opportunity to make a significant impact in a growing company.
• Freedom to think creatively and use a full range of skills.
• Join a team that values excellence and growth.