Technical Account Manager - Remote

Overview

As a Technical Account Manager (TAM) at Wiz, you will drive customer adoption and provide strategic and technical guidance to enhance their experience with the Wiz platform.

In Short

• Drive customer adoption of the Wiz platform.
• Provide expert guidance on deployment and best practices.
• Serve as the primary liaison for technical questions.
• Develop relationships with customer stakeholders.
• Help create Success Plans with key performance indicators.
• Measure and report on customer achievements.
• Resolve technical issues to ensure satisfaction.
• Collaborate with internal teams for support.
• Advocate for customer needs across departments.
• Maintain knowledge of emerging cloud security threats.

Requirements

• 3+ years in technical customer-facing roles.
• Strong understanding of cloud services and security.
• Familiarity with container technologies like Docker and Kubernetes.
• Excellent problem-solving skills.
• Proven track record in customer success.
• Excellent communication and interpersonal skills.
• B.S. in Computer Science, Engineering, or equivalent.
• Fluent in German and English.

Benefits

• Work in a fast-growing innovative company.
• Collaborative and supportive team environment.
• Opportunity to make a significant impact.
• Freedom to think creatively and contribute.
• Access to professional development resources.