Technical Account Manager - Remote

Overview

The Technical Account Manager at DXC Technology plays a crucial role in delivering tailored technology solutions to global companies, ensuring their mission-critical systems run efficiently while optimizing IT and data architecture.

In Short

• Verify and implement technical design solutions based on project requirements.
• Collaborate with teams and customers for tailored technology solutions.
• Lead the technical delivery of customer solutions.
• Coordinate installations, migrations, and configurations.
• Provide consulting on system tuning and performance optimization.
• Gather customer requirements and translate them into technical solutions.
• Engage in hands-on technical problem solving.
• Contribute to knowledge sharing and documentation.
• Support pre-sales activities and proposal development.
• Ensure solutions are maintainable and performant for enterprise clients.

Requirements

• 8+ years of technical experience or 11+ years without a degree.
• Proficiency in infrastructure, cloud, and application management.
• Experience with Full Stack Dynatrace and enterprise-level Application Management.
• Expertise in cloud strategy and technical consulting.
• Hands-on experience with multi-technology environments.
• Familiarity with compliance and regulatory requirements.
• Strong client relationship management skills.
• Excellent problem-solving and diagnostic skills.
• Ability to translate technical details into business value.
• Strong communication skills in written, verbal, and presentation formats.

Benefits

• Remote work opportunity within Canada.
• Equal opportunity employer with a commitment to diversity.
• Accommodation for qualified candidates with special needs.
• Support for reasonable accommodation for individuals with disabilities.
• Engagement in a collaborative work environment.