Remote Otter LogoRemoteOtter

Technical Account Manager - Remote

Posted Yesterday
Customer Service
Full Time
France

Overview

We are seeking a highly skilled Technical Account Manager to drive the success of enterprise clients by bridging the gap between technology and customer value.

In Short

  • Lead technical onboarding for new customers and ensure all clusters are integrated within 90 days
  • Act as the trusted technical advisor for assigned accounts
  • Collaborate with DevOps engineers and SREs to troubleshoot issues
  • Conduct monthly and quarterly business reviews
  • Drive customer renewals by ensuring continuous value delivery
  • Partner with internal product and engineering teams
  • Maintain documentation and promote knowledge-sharing
  • Obtain Kubernetes certifications if not already held

Requirements

  • Strong technical expertise
  • Excellent communication skills
  • Client-first mindset
  • Experience in cloud-native platforms
  • Ability to collaborate with technical teams

Benefits

  • Opportunity to work with cutting-edge technology
  • Engagement with enterprise clients
  • Professional development opportunities
  • Collaborative work environment

Jobgether

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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