Account Manager I - Oncology Sales - Remote

Overview

As an Account Manager I at Guardant Health, you will be responsible for customer-facing field client service and overall account management, focusing on supporting oncology sales through collaboration and operational excellence.

In Short

• Responsible for customer-facing field client service and account management.
• Assist in operationalizing HCP requests and sample collection.
• Leverage company tools to solve customer orders and reporting.
• Collaborate with field sales to meet company goals.
• Identify and develop relationships with customers.
• Analyze commercial environment to determine trends.
• Ensure team objectives are met.
• Follow compliance and business conduct policies.
• Represent Guardant Health culture at all times.
• Frequent travel required within the territory.

Requirements

• 0-3 years customer service/sales experience.
• Experience in diagnostic, medical device, biotech, or pharma preferred.
• Strong consultative selling and communication skills.
• Ability to manage multiple projects and deadlines.
• Excellent customer service and problem-solving skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Ability to handle sensitive information confidentially.
• Strong administrative skills.
• Willingness to travel frequently.
• Must live within assigned territory.

Benefits

• Competitive salary range of $76,000 to $102,600.
• Opportunities for professional growth and development.
• Comprehensive benefits package.
• Supportive work environment.
• Commitment to diversity and inclusion.