Sales Development Representative - Remote

Overview

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

In Short

• Engage with users and prospects to guide them on their Grafana journey.
• Collaborate with the Sales Team to identify new business opportunities.
• Respond to inbound inquiries and outreach to target accounts.
• Utilize Salesforce and Grafana dashboards for lead management.
• Conduct research to customize outreach to prospects.
• Drive discovery conversations to understand user needs.
• Meet new business opportunity and pipeline targets.
• Work with cross-functional teams to achieve goals.

Requirements

• Fluent in English and French.
• Open to feedback and continuous improvement.
• Strong written and verbal communication skills.
• Excellent organizational skills.
• Resourceful and proactive mindset.
• Team-first attitude with a focus on quality.

Benefits

• 100% Remote, Global Culture.
• Career growth pathways available.
• Transparent communication and open decision-making.
• In-person onboarding for new hires.
• Annual leave policy of 30 days.