Remote Otter LogoRemoteOtter

Full-Stack Engineer - Remote

Posted 2 days ago

Overview

Gladly is a customer-centered, AI-powered customer support platform that integrates various communication channels into a single conversation stream, aiming to transform customer interactions into lasting connections.

In Short

  • Design and code innovative, scalable, and fault-tolerant features.
  • Provide technical guidance and mentorship in software engineering best practices.
  • Collaborate with cross-functional teams of engineers, product managers, designers, and business teams.
  • Participate in all aspects of the project lifecycle, from ideation to release.

Requirements

  • 5+ years of full-stack engineering experience.
  • Strong teamwork skills.
  • Customer-centricity and product focus.
  • Competency with data structures, algorithms, software design, and cloud architectures.
  • Willingness to work across the development stack.
  • Familiarity with technologies like React, Node, Typescript, Go, Docker, Kubernetes, AWS, Kafka, Redis, Postgres, ElasticSearch, and Twilio.

Benefits

  • Competitive salaries, stock options, and comprehensive benefits.
  • Generous paid time off and parental leave.
  • Home office stipends.
  • A fully remote work environment.
  • Commitment to professional growth and an inclusive workplace.

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