Full-Stack Engineer - Remote

Overview

Gladly is a customer-centered, AI-powered customer support platform that integrates various communication channels into a single conversation stream, aiming to transform customer interactions into lasting connections.

In Short

• Design and code innovative, scalable, and fault-tolerant features.
• Provide technical guidance and mentorship in software engineering best practices.
• Collaborate with cross-functional teams of engineers, product managers, designers, and business teams.
• Participate in all aspects of the project lifecycle, from ideation to release.

Requirements

• 5+ years of full-stack engineering experience.
• Strong teamwork skills.
• Customer-centricity and product focus.
• Competency with data structures, algorithms, software design, and cloud architectures.
• Willingness to work across the development stack.
• Familiarity with technologies like React, Node, Typescript, Go, Docker, Kubernetes, AWS, Kafka, Redis, Postgres, ElasticSearch, and Twilio.

Benefits

• Competitive salaries, stock options, and comprehensive benefits.
• Generous paid time off and parental leave.
• Home office stipends.
• A fully remote work environment.
• Commitment to professional growth and an inclusive workplace.