Principal FinOps Strategist - Remote

Overview

The Principal FinOps Strategist will be part of the Customer and Product Success team, providing strategic advisory services to enterprise customers on FinOps maturity and best practices.

In Short

• Engagement management and strategic FinOps advisory services for enterprise customers.
• Build and maintain executive-level relationships to align business goals.
• Educate customers on product features to drive adoption.
• Assess customer FinOps maturity and build improvement roadmaps.
• Manage ongoing workstreams and ensure accountability.
• Document customer feedback and share with relevant teams.
• Own overall customer satisfaction and resolve escalations.
• Maintain a comprehensive customer health reference.
• Partner with sales for successful renewals and retention.
• Represent DoiT at industry events.

Requirements

• Experience in driving FinOps maturity.
• Expertise in cloud technologies.
• Prior experience in a SaaS company.
• Strong executive presence and communication skills.
• Desire to refine the strategic advisory offering.
• Ability to work autonomously in a fast-paced environment.

Benefits

• Unlimited Vacation.
• Flexible Working Options.
• Health Insurance.
• Parental Leave.
• Employee Stock Option Plan.
• Home Office Allowance.
• Professional Development Stipend.
• Peer Recognition Program.