Lead Customer Marketing Manager - Remote

Overview

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

In Short

• Lead customer marketing efforts across SMB, Mid-Market, and Enterprise segments.
• Develop and manage a global customer advocacy program.
• Execute lifecycle marketing programs to engage customers.
• Design personalized marketing programs tailored to customer needs.
• Implement programs that support customer renewal and product adoption.
• Leverage various channels to drive awareness and educate customers.
• Collaborate to create high-quality content for marketing efforts.
• Design nurturing programs for customers in their trial phase.
• Drive customer reviews on key social proof platforms.
• Track and report on the success of customer marketing programs.

Requirements

• Minimum 6 years of experience in marketing.
• Proven success in customer marketing programs.
• Strong analytical skills to measure ROI.
• Excellent communication and presentation skills.
• Self-starter with organizational skills.
• Strong collaboration skills across teams.
• Passion for Deputy’s mission and understanding of customer needs.

Benefits

• Opportunity to make an impact in a growing company.
• Work with a diverse team across various industries.
• Engage with key accounts and build strong relationships.
• Contribute to the success of customer marketing initiatives.