Customer Marketing Manager - Remote

Overview

Join Iodine and make a direct impact in healthcare by using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

In Short

• Develop and execute customer lifecycle programs for enterprise healthcare customers.
• Lead cross-sell and upsell campaigns aligned with targeted growth goals.
• Optimize customer journeys and engagement campaigns.
• Leverage data-driven insights for personalized outreach.
• Lead collection and promotion of customer experience stories.
• Develop strategic communication plans for key customer personas.
• Drive community engagement and retention initiatives.
• Create internal activation programs for customer stories.
• Collaborate cross-functionally with various teams.
• Foster meaningful interactions within the customer community.

Requirements

• 5+ years of experience in customer marketing or demand generation.
• Proven ability to execute customer lifecycle programs.
• Strong storytelling and content development skills.
• Experience managing executive communication programs.
• Hands-on experience with ABM campaigns and customer advocacy.
• Expertise in marketing automation and CRM tools.
• Strong project management skills.
• Collaborative mindset for cross-functional work.
• Proactive self-starter attitude.

Benefits

• Comprehensive healthcare benefits for employees and dependents.
• Access to telehealth services.
• Tax-advantaged savings accounts.
• Life, AD&D, and disability insurance.
• Competitive 401(k) retirement plan.
• Optional additional life insurance coverage.
• Financial protection against unexpected accidents.
• Support for critical illness expenses.
• Pet insurance options.
• Employee assistance program for personal challenges.
• Annual education allowance for professional development.
• Reimbursements for wellness expenses and home office setup.