Technical Support Engineer - Remote

Overview

Ataccama is seeking a passionate individual to join our international support team, where you will be the first point of contact for clients, helping them navigate our data management products and ensuring their success.

In Short

• Be the first point of contact for clients.
• Work with internal support and product teams.
• Help customers solve technically complex issues.
• Thrive in a fast-paced environment.
• Collaborate with a talented international team.
• Contribute to a customer-centric culture.
• Engage in continuous learning and problem-solving.
• Join a company recognized as a leader in data quality solutions.
• Enjoy a supportive and fun work environment.
• Be part of a team rated highly on Gartner Peer Insights.

Requirements

• Logical problem-solving abilities.
• Helpful and can-do attitude.
• Passion for technology and data management.
• Ability to work collaboratively in a team.
• Strong communication skills.
• Experience in customer support is a plus.
• Willingness to learn and adapt.
• Interest in AI and data quality solutions.
• Ability to thrive in a fast-paced environment.
• Location in Toronto, Prague, Sofia, or Hanoi preferred.

Benefits

• Work in a globally recognized company.
• Collaborative and friendly team environment.
• Opportunities for professional growth.
• Engagement in innovative data management solutions.
• Supportive company culture.
• Flexible work arrangements.
• Competitive compensation package.
• Access to continuous learning resources.
• Participation in a high-rated support team.
• Be part of a mission-driven organization.