Customer Success Manager - Remote

Overview

As a Customer Success Manager at Ataccama, you will be the backbone of our relationships with our customer base, ensuring successful deployment, adoption, and renewal of our solutions.

In Short

• Manage a defined book of business.
• Drive adoption of Ataccama tools.
• Secure long-term customer relationships.
• Generate referrals and identify up-sell opportunities.
• Work closely with sales, product, and engineering teams.
• Understand customer data management needs.
• Promote customer loyalty.
• Collaborate as part of a global team.
• Thrive in a culture defined by core values.
• Contribute to Ataccama's vision of being a leader in AI-powered cloud data management.

Requirements

• Strong customer relationship management skills.
• Experience in customer success or related field.
• Ability to understand data management solutions.
• Excellent communication skills.
• Motivated and proactive approach.
• Team player with a collaborative mindset.
• Experience in sales or technical support is a plus.
• Ability to drive customer loyalty and satisfaction.
• Familiarity with AI solutions is beneficial.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

• Opportunity to work in a leading AI-powered company.
• Collaborative and supportive team culture.
• Professional growth and development opportunities.
• Flexible working environment.
• Competitive salary and benefits package.
• Engaging and challenging work.
• Access to cutting-edge technology and tools.
• Work with a diverse and global team.
• Contribute to meaningful projects in data management.
• Be part of a company recognized for its innovation.