ServiceNow ITSM Consultant - DevOps - Remote

Overview

Windward Consulting is at the forefront of Service-Centric IT, helping clients align process, organization, information, and technology to run mission-critical IT environments.

In Short

• Join a team solving complex technical challenges.
• Be involved in the growth of the ServiceNow practice area.
• Implement ServiceNow ITSM components.
• Lead workshops and derive requirements.
• Support and enhance the ServiceNow application.
• Communicate effectively with clients.
• Provide technical assessments and documentation.
• Collaborate with System Administrators.
• Deliver enterprise-level change management.
• Integrate DevOps tools with ServiceNow.

Requirements

• 3+ years of experience with ServiceNow ITSM.
• Experience with DevOps Change Velocity Deployments.
• ServiceNow ITSM Certification required.
• Excellent communication skills.
• Ability to provide technical leadership.
• Client responsiveness is crucial.
• Bachelor's degree in a related field.

Benefits

• Medical, Dental, Vision insurance.
• Flexible Spending Accounts.
• Short and Long Term Disability coverage.
• Life Insurance options.
• Paid Time Off and Holidays.
• 401(k) plan with company match.
• Work/life balance initiatives.