Client Success Manager - Temporary - Remote

Overview

A temporary position for a Client Success Manager at Wellhub, focusing on managing enterprise client relationships in Brazil.

In Short

• Join the B2B team at Wellhub, a corporate wellness platform.
• Manage a portfolio of enterprise clients.
• Responsible for upselling and cross-selling within existing accounts.
• Collaborate with various departments to enhance client experience.
• Develop sales plans for named clients.
• Ensure contract renewals and negotiate contracts annually.
• Build relationships with HR and decision-makers at client organizations.
• Provide product feedback to the management team.
• Promote wellbeing in the workplace.
• Work in a flexible hybrid model.

Requirements

• Experience in client-facing roles managing complex relationships.
• Strong leadership and collaboration skills.
• Able to work independently and manage multiple projects.
• Attention to detail and ability to adapt to change.
• Proficient in Portuguese and English.

Benefits

• Access to wellness programs and onsite gyms.
• Health, dental, and life insurance.
• Flexible work options including remote work allowances.
• Flexible scheduling based on personal needs.
• Paid time off and parental leave.
• Supportive and inclusive company culture.