Director of Enhanced Care Management - Remote

Overview

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home.

In Short

• Refine and implement program policies and procedures.
• Supervise Clinical Managers, Clinical Consultants, Lead Care Managers, and Support Staff.
• Oversee day to day ECM program.
• Ensure that ECM contract goals and objectives are met.
• Ensure contract regulatory and data requirements are met.
• Ensure records (electronic and physical) and billing requirements are kept up to standards.
• Oversee assessments, intakes, care planning, crisis management, transition plans.
• Oversee and ensure staff training.
• Run EHR reports as needed.
• Oversee claims submission, denials, and receipt of payments.

Requirements

• Bachelors Degree, highly preferred
• 5+ years of people management experience
• 3+ years of care management experience
• Proven, results-driven business leader with P&L responsibility experience
• Superior organizational skills to orchestrate internal and external meetings driving outcomes
• Self-directed, entrepreneurial leader with the flexibility and tenacity to thrive in a fast-paced, high-growth, dynamic environment
• Proficient with Microsoft and Google applications, plus general computer literacy
• Strong adaptability to work collaboratively and cross-functionally in a remote environment
• Must have access to reliable internet connection
• Ability to work with complex and multifaceted tasks and systems.

Benefits

• Promotes the company’s philosophy of compassionate communication towards all patients, relatives, visitors and coworkers
• Ensures effective use of resources
• Ability to use video conferencing frequently
• Works at all times within the policies and guidelines of the company
• Plays an active part in the development and maintenance of good relationships with all who have business with the Company
• Respect confidentiality of information covering patients, staff and volunteers and is HIPAA compliant
• Opportunity for professional growth in a supportive environment
• Engagement in meaningful work that positively impacts lives
• Access to training and development resources
• Inclusive workplace culture that values diversity