Developer Success Engineer - Remote

Overview

The Developer Success Engineer (DSE) role at Vercel focuses on guiding customers through technical milestones to accelerate adoption and growth on the Vercel platform.

In Short

• Lead customers through defined technical motions for adoption and launch.
• Provide implementation guidance for best practices in deployments.
• Troubleshoot technical challenges related to Next.js and serverless functions.
• Identify opportunities for customer growth and expansion.
• Author and maintain resources like documentation and playbooks.
• Collaborate with Sales, Support, and Product teams to resolve complex issues.
• Spot patterns in customer challenges and recommend optimizations.

Requirements

• 3+ years of experience in frontend development or customer-facing technical roles.
• Strong knowledge of Next.js, React, and web performance best practices.
• Familiarity with troubleshooting frontend build systems and API integrations.
• Ability to diagnose complex technical issues.
• Strong communication skills in explaining technical concepts.
• Experience with Vercel or similar platforms.
• Passion for helping developers succeed.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Mentorship and networking opportunities.
• Flexible Time Off.
• Work from home budget and gear support.