Senior Developer Success Engineer - Remote

Overview

The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

In Short

• Engage with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Gain expertise in container orchestration, networking, and observability.
• Work with programming languages such as Go, Python, and Java.
• Tackle scalability, reliability, and troubleshooting challenges in distributed systems.
• Develop observability solutions and automate infrastructure operations.
• Communicate effectively with developers and engineering teams.
• Drive technical solutions and influence platform improvements.
• Support customers in running Temporal efficiently at scale.
• Work independently with seasoned engineers and mentors.
• Passion for helping others and enhancing developer experiences.

Requirements

• 6+ years of experience as a developer, fluent in Python, Java, Golang, TypeScript.
• Experience with Kubernetes or Docker.
• Familiarity with monitoring tools like Prometheus and Grafana.
• Minimum one year in a customer-facing role.
• Strong communication skills.
• Experience working with remote teams.
• Ability to understand and lead with data.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays.
• 100% Premiums Coverage for Medical, Dental, and Vision.
• 401K Plan.
• Work from Home Meals and Internet Stipend.
• Career Development and Learning opportunities.
• In-Home Office Setup and Professional Memberships.
• Mental Health and Wellness support.