Senior Developer Success Engineer - Remote

Overview

The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

In Short

• Be a keen learner: Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Be a passionate problem solver: Tackle scalability, reliability, and troubleshooting challenges in distributed systems.
• Be a great communicator: Engage directly with developers and engineering teams to understand infrastructure challenges.
• 6+ years of experience as a developer, fluent in Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana.
• Minimum of one year experience in a customer-facing role.
• Strong written and verbal communication skills.
• Passion for helping others.
• Experience working with remote teams.

Requirements

• 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana.
• Minimum of one year experience in a customer-facing role.
• Strong written and verbal communication skills.
• Experience working with or as part of remote teams.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays.
• 100% Premiums Coverage for Medical, Dental, and Vision.
• AD&D, LT & ST Disability, and Life Insurance.
• Empower 401K Plan.
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!