Account Manager - Remote

Overview

As an Account Manager at UpGuard, you will play a pivotal role in driving renewals and identifying opportunities for revenue growth within our existing client base, focusing on strategic account management and contract negotiation.

In Short

• Drive Renewals: Ownership of the renewal process for key accounts.
• Revenue Retention: Implement strategies to safeguard existing revenue.
• Revenue Expansion: Collaborate with sales teams for upsell and cross-sell opportunities.
• Contract Negotiation: Lead negotiations for renewals and expansions.
• Market Insights: Stay informed about industry trends to drive client value.
• Collaboration: Partner with cross-functional teams for cohesive account strategies.
• Reporting & Metrics: Track and report on renewal rates and overall account health.

Requirements

• Commercial Experience: Previous experience in a commercial role with SaaS renewals.
• Cyber Security Knowledge: Understanding of the cyber security landscape.
• Negotiation Skills: Proven ability to negotiate contracts.
• Strategic Mindset: Ability to identify opportunities for expansion.
• Data-driven: Proficient in using data to drive decisions.
• Collaboration: Ability to work effectively with cross-functional teams.

Benefits

• Monthly Lifestyle subsidy for well-being.
• WFH set-up allowance for a conducive work environment.
• $1500 USD annual Learning & Development allowance.
• Generous Annual Leave/PTO allowances.
• 18 weeks paid Parental Leave.
• Personal Leave Allowance including sick & carer’s leave.
• Fully remote working environment.
• Top-spec hardware provided for your role.
• Generative AI subsidy for work support.
• Health, dental, and vision insurance for all employees.