Senior Software Engineer, Backend - Remote

Overview

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

In Short

• Write clean and solid code that interacts with other services.
• Deliver backend services with high availability and low latency.
• Facilitate collaboration between engineers, product owners, and designers.
• Understand product and business goals to create technical design documents.
• Architect, design, develop, deploy, and operate services for clients.
• Lead the UJET backend developer community.
• Drive strong engineering practices and teach within the developer community.
• Contribute to the long-term strategy in your domain of expertise.
• Spread learning across the organization through talks and blogs.

Requirements

• 6+ years' experience in software development with a backend focus.
• Proficiency in backend programming languages, preferably Ruby on Rails.
• Experience with databases (SQL, Redis).
• Experience in designing and maintaining scalable RESTful APIs.
• Familiarity with cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes).
• Strong problem-solving skills and system design capabilities.
• Experience in frontend technologies and JavaScript is a plus.
• Bachelor's Degree in Computer Science strongly preferred.

Benefits

• Competitive compensation and benefits.
• Work/life balance.
• Stock options.
• Engaging team events.
• Opportunities for professional growth.