Training and Enablement Manager - Remote

Overview

The Training and Enablement Manager role is responsible for developing and maintaining training programs for employees, customers, and partners. This includes creating onboarding materials, product enablement resources, and customer training curricula. The role also works with cross-functional teams to ensure that training materials are up-to-date and aligned with product changes.

In Short

• Lead and mentor a team of learning professionals.
• Oversee a range of training programs.
• Create and maintain internal onboarding materials.
• Collaborate with cross-functional teams.
• Develop and maintain scalable training processes.
• Conduct customer training kickoff calls.
• Partner with the technical documentation team.
• Create training resources for internal teams.
• Manage the development of e-learning content.

Requirements

• 5+ years experience developing training content within an LMS.
• Over 2 years of experience managing a department or team.
• Excellent communication skills.
• Familiarity with key tools like Camtasia, Audiate, and Salesforce.
• Excellent project management skills.
• Proven expertise in curriculum development.
• Knowledge of adult learning principles.
• Call center or technical support experience a plus.
• Bachelor’s Degree from an accredited college or university.

Benefits

• Competitive compensation and benefits package.
• Work/life balance.
• Unlimited vacation.
• Stock options.
• Monthly game nights.