GTM Training & Enablement Manager - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Lead the post-sales enablement team focused on Customer Success, Delivery, and Service Operations.
• Develop and manage a high-performing team of Program Managers and instructional designers.
• Execute end-to-end GTM enablement strategies.
• Measure team impact through data-driven perspectives.
• Champion an inclusive culture and build consensus in challenging situations.
• Build relationships with senior leadership to support high-quality work.
• Manage and mentor a team to create engaging training content.
• Assess knowledge gaps and prioritize programs for the GTM Services business unit.
• Strong focus on professional development and team culture.
• Work in a hybrid model, gathering in the office three days a week.

Requirements

• 7+ years of experience in Customer Success Enablement or Sales Enablement in the SaaS space.
• 2+ years managing a team.
• Strong project management experience.
• Experience working with cross-functional internal stakeholders.
• Outstanding organization and prioritization skills.
• Ability to work independently in ambiguous environments.
• Entrepreneurial mindset.
• Bachelor’s degree.

Benefits

• Quiet spaces for calls and deep thinking.
• Generous commuter benefits.
• Wellness reimbursement for various activities.
• Q Mentor Program for career growth.