Platform Engineer - Remote

Overview

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

In Short

• We are looking for a skilled Platform Engineer to join our Core Platform team.
• This position offers a unique chance to shape our architecture, reliability, and scalability.
• Bridge the gap between Application Engineering and DevOps.
• Implement infrastructure for scalable, resilient microservices.
• Manage and enhance the developer experience around Kubernetes-based deployments.
• Design and improve CI/CD pipelines and automated workflows.
• Create automation testing strategies for distributed systems.
• Work closely with application engineering and DevOps teams.
• Offer technical insight on system architecture and design.

Requirements

• Proficiency in at least one high-level programming language (Go or Ruby preferred).
• Hands-on experience in decomposing monolithic applications into microservices.
• Solid knowledge and practical experience with Kubernetes.
• Proven ability to build and optimize CI/CD pipelines.
• Capacity to design and implement automated testing.
• Strong understanding of systems design principles.

Benefits

• Competitive compensation and benefits.
• Work/life balance.
• Stock options.
• Engaging team events.