Sales and Solutions Engineer - Remote

Overview

Udemy seeks a Sales and Solutions Engineer with strong communication and organizational skills, software development knowledge, and a passion for helping businesses become modern learning organizations to support our business in Japan.

In Short

• Serve as technical subject matter expert for customers and internal teams.
• Create documentation such as code samples and integration articles.
• Manage open source projects in collaboration with colleagues.
• Implement solutions leveraging Udemy Business Web Services.
• Support partners with technical architecture and deployment.
• Collaborate with various teams to improve integration services.
• Address technical issues related to SaaS integrations.
• Communicate effectively with technical and non-technical audiences.
• Passionate about AI and machine learning advancements.
• Drive effective integrations with HR and HCM solutions.

Requirements

• 6-8+ years in enterprise Sales Engineering or Solution Consulting.
• Experience with SaaS applications and integrations.
• Technical experience in Python, Java, and modern JS frameworks.
• Knowledge of microservices architecture.
• Understanding of data structures and algorithms.
• Experience with authentication protocols (SAML, OAuth).
• Excellent communication skills in both Japanese and English.
• Hands-on experience with IaaS architecture (AWS).
• Understanding of security concepts (SSL/TLS, encryption).
• Problem-solving skills with a proactive approach.

Benefits

• Inclusive work environment that values diversity.
• Unlimited access to Udemy courses for continuous learning.
• Flexible work culture with professional development opportunities.
• Recognition as a Great Place to Work.
• Employee resource groups and Fair Pay Workplace initiatives.