Solutions Engineer (Sales Engineer) - Remote

Overview

As a Solutions Engineer at Pindrop, you will provide technical pre-sale support to sales teams, acting as a subject matter expert for our solutions, and advising organizations on improvements to their operational processes.

In Short

• Provide technical pre-sale support to sales teams.
• Act as a subject matter expert for Pindrop’s solutions.
• Partner with sales to generate new license revenue.
• Advise organizations on improvements to their IVR and fraud processes.
• Gain trust and influence customer buying processes.
• Develop and deliver presentations on technical concepts.
• Conduct product demonstrations and lead successful proofs of value.
• Collaborate with Customer Success to build Statements of Work.
• Respond to customer RFP/RFI/RFQ documents.
• Support product launch activities and assist with trade shows.

Requirements

• 5+ years of sales engineering experience.
• Proven consultative selling of large, complex deals.
• Excellent presentation and communication skills.
• Deep technical background in Contact Center technology.
• Experience with contact center solutions required.
• Able to thrive in a fast-paced environment.
• A relentless self-starter.

Benefits

• Competitive compensation, including equity.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans.
• Employer-provided life and disability coverage.
• Remote first environment.
• Annual professional development benefits.
• Retirement plan with competitive 401(k) match.