Senior Solutions Engineer - Remote

Overview

Twilio is shaping the future of communications by delivering innovative solutions and empowering developers worldwide. As a Senior Solutions Engineer, you will play a critical role in enabling customers to build the future of communications.

In Short

• Join Twilio’s Digital Sales Communications team as a Senior Solutions Engineer.
• Lead technical pre-sales relationships and drive technical discovery.
• Propose technical architectures and demonstrate Twilio’s products.
• Engage with customers to build trust and solve their technical challenges.
• Run low to mid-complexity opportunities independently.
• Identify and resolve issues to improve team efficiency.
• Contribute to the Solutions Engineering community through knowledge sharing.
• Collaborate with Account Executives on pre-sales activities.
• Build complex customer product demonstrations.
• Work in a remote-first environment with a focus on connection.

Requirements

• 5+ years pre-sales experience with complex technical products.
• Excellent communication and presentation skills.
• Ability to tell engaging stories and simplify complex topics.
• Understanding of customers' communication needs.
• Experience in software development (Java, C#, Node.js, etc.).
• Knowledge of web development and REST APIs.
• Bachelor’s or Master’s degree in a technical field.

Benefits

• Competitive pay with generous time-off policies.
• Ample parental and wellness leave.
• Healthcare and retirement savings programs.
• Opportunities for personal and professional growth.
• Support for volunteering and community impact efforts.