Key Account Manager Group / Franchises - Remote

Overview

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

In Short

• Portfolio Growth & Account Management
• Drive revenue growth within an existing portfolio of restaurants by promoting TheFork's solutions.
• Build long-term relationships, acting as the main point of contact.
• Provide ongoing strategic and operational support (e.g. revenue management, online marketing, tool usage).
• Actively source and acquire new restaurants (especially groups or chains).
• Identify and contact key decision-makers, pitch TheFork’s value, and secure new partnerships.
• Develop and execute action plans with Sales, Marketing, and other departments.
• Negotiate mutually beneficial terms with restaurants to optimize their profitability and occupancy.
• Track KPIs including revenue growth, promotional participation, and user satisfaction.
• Propose improvements based on client feedback and market insights.

Requirements

• Proven experience in account management or business development.
• Strong negotiation and communication skills.
• Ability to analyze performance metrics and propose improvements.
• Experience in the restaurant industry is a plus.
• Ability to work collaboratively in a multicultural team.

Benefits

• An awesome team (not everybody like our jokes, but we try our best)
• A Permanent contract (that can be useful in life)
• ⚖️ Flexible working environment (Full remote from any location within the UK)
• Competitive fixed salary, bonus and equity (yes, equity!)
• International teams - More than 30 nationalities and 16 offices worldwide
• ️‍ Highly inclusive working environment
• Complementary time off to spend with your loved ones in your most important moments in life*
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
• Continuous learning and development programs
• Free access to the Calm app
• Health insurance 72% covered by the company
• ‍🦽 Life Insurance and Disability at no cost to the employee
• Attractive pension plans
• Amazing offices with dining, coffee point on each floor, and leisure area
• Team building events (we love karaoke. A lot. A lot.)